Head of concierge

Nobis Hotel Copenhagen is a timeless luxury hotel property, located in the heart of Copenhagen next to Tivoli Gardens, the Central Station and Copenhagen Town Hall Square. Nobis Hotel Copenhagen is housed in a historic landmark building erected in 1903. Nobis is a contemporary design hotel bursting with Scandinavian design and architecture silhouettes. We strive to deliver a five-star luxurious and a warm personal care – with a focus on the smallest details.

The Role

Reporting directly to the Front of House Manager - you will be responsible for Nobis Hotel Copenhagen concierge desk. You will ensure our guest have the best experience with us and in Copenhagen.

We are looking for an experienced concierge who will build and lead our new concierge desk.

Our expectations:

  • Proven experience as concierge from a 4 or 5 star hotel in the greater Copenhagen area
  • In depth knowledge about the local culinary scene, cultural activities and happenings
  • Proficiency in English
  • Excellent communication skills
  • Polite and confident with a great deal of patience
  • Ability in multitasking and time-management
  • Aptitude in resolving issues with a customer focused orientation
  • Capable to take different shifts - morning, afternoon and evening
  • We are expecting you to be part of or willing to join the Les Clefs d'Or organization

Your task examples:

  • You will ensure that a person is always present at the hotel entrance to greet guests
  • Answer inquiries from guest
  • Coordinating travel plans for our guest in Copenhagen
  • Understanding the guest's needs and provide them with personalized solutions by suggesting activities
  • Arrange excursions, restaurants, transportation etc. upon request from hotel guests

Danish residence and work permit is an requirement.

We are looking for a person who cares and appreciate that luxury has a personal meaning from person to person. You must have great knowledge about Copenhagen, tourist attractions and activities in the city. If it’s sounds interesting and you are looking for a new job in an international and luxurious atmosphere – please do not hesitate to contact our Front of House Manager Michala directly by email michala.lonskov@nobishotel.dk